FAQ
Delivery Information
Shipping destinations
For now we ship to the following countries: Austria, Belgium, Czech Republic, Lithuania, Luxembourg, Latvia, Slovakia, Hungary, Bulgaria, Romania, Slovenia, Finland, Denmark, Estonia, Netherlands, Germany, France, Great Britain, Croatia, Ireland, Sweden, Italy, Greece, Spain, Portugal and Poland.
Shipping times
For now we ship to the following countries: Austria, Belgium, Czech Republic, Lithuania, Luxembourg, Latvia, Slovakia, Hungary, Bulgaria, Romania, Slovenia, Finland, Denmark, Estonia, Netherlands, Germany, France, Great Britain, Croatia, Ireland, Sweden, Italy, Greece, Spain, Portugal and Poland.
Tracking your parcel
For now we ship to the following countries: Austria, Belgium, Czech Republic, Lithuania, Luxembourg, Latvia, Slovakia, Hungary, Bulgaria, Romania, Slovenia, Finland, Denmark, Estonia, Netherlands, Germany, France, Great Britain, Croatia, Ireland, Sweden, Italy, Greece, Spain, Portugal and Poland.
Returns & Refunds
How can I return my purchase?
For now we ship to the following countries: Austria, Belgium, Czech Republic, Lithuania, Luxembourg, Latvia, Slovakia, Hungary, Bulgaria, Romania, Slovenia, Finland, Denmark, Estonia, Netherlands, Germany, France, Great Britain, Croatia, Ireland, Sweden, Italy, Greece, Spain, Portugal and Poland.
Can I cancel my order?
For now we ship to the following countries: Austria, Belgium, Czech Republic, Lithuania, Luxembourg, Latvia, Slovakia, Hungary, Bulgaria, Romania, Slovenia, Finland, Denmark, Estonia, Netherlands, Germany, France, Great Britain, Croatia, Ireland, Sweden, Italy, Greece, Spain, Portugal and Poland.
How to choose an urn
How does shipping work?
For now we ship to the following countries: Austria, Belgium, Czech Republic, Lithuania, Luxembourg, Latvia, Slovakia, Hungary, Bulgaria, Romania, Slovenia, Finland, Denmark, Estonia, Netherlands, Germany, France, Great Britain, Croatia, Ireland, Sweden, Italy, Greece, Spain, Portugal and Poland.
Should I wash items myself?
For now we ship to the following countries: Austria, Belgium, Czech Republic, Lithuania, Luxembourg, Latvia, Slovakia, Hungary, Bulgaria, Romania, Slovenia, Finland, Denmark, Estonia, Netherlands, Germany, France, Great Britain, Croatia, Ireland, Sweden, Italy, Greece, Spain, Portugal and Poland.